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Customers

Consumer electricity sales volumes were 14,757 GWh, up 81 GWh or 0.6%, driven by increased solar volumes and higher average services across the year. Consumer gas sales volumes were 45.7 PJ, up 0.2 PJ or 0.4%, driven by higher average demand resulting from colder weather. Large business customer, wholesale and generation gas sales volumes were 50.3 PJ, down 5.0 PJ or 9.0%, reflecting lower demand across large business, wholesale and generation customers. Wholesale customer electricity sales volumes were 13,223 GWh, up 219 GWh or 1.7%, driven by higher consumption from AGL’s wholesale customer base, including sales volumes for contracts with ActewAGL and the Portland and Tomago aluminium smelters.

Energy sold

FY22

FY23

FY24

FY25

FY26

Electricity - Consumer (GWh)

14,371

14,537

14,210

14,676

14,757

Electricity - Business Customers and Wholesale (GWh)

24,585

23,613

23,102

21,462

21,635

Gas - Consumer (PJ)

54.1

54.5

46.2

45.5

45.7

Gas - Large Business customers, Wholesale, and generation (PJ)

99.0

76.9

55.6

55.3

50.2

Notes

The volume of gas sales includes internal sales to generation assets owned and operated by AGL (FY26: 10.8 PJ; FY25: 15.1PJ, FY24: 10.5PJ, FY23: 12.4 PJ; FY22: 16.2 PJ).

Data for FY24 has been restated to include Ovo Energy Australia consumer data.