ESG Data Centre
FY26
Customers
Assets
People
Relationships
Environment
Business Intelligence
Other
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Customers
Net Promoter Score (NPS)
Customer Satisfaction (CSAT)
Customer churn
Ombudsman complaints
Energy sold
Services to customers
Dual fuel (electricity and gas) customers
Electricity customers paid a feed-in tariff
Carbon Neutral services to customers
Online sales volumes
Average level of debt of customers on Staying Connected
Customer debt
Customers on standing offers
Services per customer
Green revenue as a % of total revenue
Cumulative customer assets installed (behind the meter)
Decentralised assets under orchestration
Assets
Generation capacity
Electricity output by primary energy source
Pool generation volume
Equivalent availability factor
Renewable generation and storage capacity
Grid-scale batteries
New renewable and firming capacity
Major industrial clients located on or connected to a hub
People
Safety
Health and safety performance - employees
Health and safety performance - contractors
Health and safety performance - combined employees and contractors
Other HSE performance indicators
HSE certification
HSE audits
Employee engagement
Turnover
Attrition by tenure
Key talent retention
Employees by location
Employees by age
Employees by employment status
Employees by contract type
Casual and contractor workforce
Employees by gender
AGL Board of Directors by gender
Women in leadership
Workforce diversity statistics
Parental leave
Internal and new hires by contract type
Internal and new hires by seniority
Training
Workplace issues resolution
Relationships
Community contributions
Workplace giving
Employee volunteering
Community contributions
Community contribution by location or operational area
Community contribution by program area
Tax
Effective tax rate
Australian tax contribution summary
RepTrak reputation score
Industry association membership fees
Political donations
Climate policy engagement
Environment
Greenhouse & Energy
Energy consumption by primary fuel source
Operational greenhouse gas emissions (material facilities and fuels)
Operational greenhouse gas emissions (by activity type)
Operational greenhouse gas emissions and net energy production
Scope 3 emissions
Greenhouse gas emissions by greenhouse gas type
Fugitive emissions
Carbon offsets
Emissions intensity of generation
Revenue by generation type
Equity greenhouse gas emissions
Water
Water consumption by facility
Water withdrawal by source
Managed water
Air
Air emissions - carbon monoxide (CO)
Air emissions - oxides of nitrogen (NOx)
Air emissions - particulates (PM2.5)
Air emissions - particulates (PM10)
Air emissions - sulphur dioxide (SO2)
Air emissions - volatile organic compounds (VOC)
Air emissions - lead (Pb)
Air emissions - mercury (Hg)
Waste
Waste
Land
Site rehabilitation and restoration
Business Intelligence
Legislative non-compliance summary
Supplier profile
First tier suppliers
Reportable privacy incidents
Major IT incidents
First Nations procurement spend
Speed to market
Digital adoption
Other
Sustainability Accounting Standards Board (SASB) Index
Important information
ESG Data Centre FY26
Business Intelligence
Business Intelligence
Legislative non-compliance summary
Supplier profile
First tier suppliers
Reportable privacy incidents
Major IT incidents
First Nations procurement spend
Speed to market
Digital adoption
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