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Customers

Electricity customers paid a feed-in tariff

Consumer electricity services increased by 3.2%, supported by gains in New South Wales and Queensland following the acquisition of Ampol Energy's consumer base. Services increased in South Australia following the acquisition of the SA VPP, while increases of 35,000 in Victoria and 13,000 in New South Wales were driven by targeted growth. AGL’s solar customer base also increased by 15%, primarily due to the integration of Ampol and SA VPP customers.

FY22

FY23

FY24

FY25

FY26

AGL consumer electricity services

2,442,430

2,439,150

2,434,056

2,527,756

2,608,746

AGL consumer electricity services receiving a feed-in tariff

571,162

579,031

618,544

657,436

756,373

AGL consumer electricity services receiving a feed-in tariff (%)

23.4

23.7

25.4

27.4

29.0

Notes

Consumer market electricity services represents AGL's residential and small business customers, and does not include commercial and industrial customers.

Consumer electricity services include customers of AGL and Powerdirect whose consumption is less than 100 MWh per annum.

Data includes Ovo Energy Australia customers from FY24.